Remote Help Desk Plans

Responsive, expert support designed for your team's productivity. 100% remote service delivery.

SupportCore

Essential remote support for small teams that need reliable, everyday IT help.

$85 / user / mo

Minimum 10 users

  • Remote support via phone, email & chat
  • Standard business hours: 9 AM–5 PM
  • Endpoint agent with antivirus
  • Automated security patching
  • Secure remote PC connection software
  • Fast response for high‑priority issues

SupportPro

Proactive management for growing businesses that can't afford downtime.

$120 / user / mo

Minimum 20 users

  • All SupportCore features, plus:
  • Server & network infrastructure monitoring
  • 3rd‑party tech vendor management
  • Faster response & resolution SLAs
  • Extended business hours: 8 AM–6 PM

SupportComplete

An all‑inclusive strategic partnership for businesses where IT is mission‑critical.

$175 / user / mo

Minimum 25 users

  • All SupportPro features, plus:
  • vCIO strategic planning & QBRs
  • Advanced escalation & priority queue
  • Widest remote window: 7 AM–7 PM

Microsoft 365 Tenant Management

Secure, optimize, and manage your Microsoft 365 environment. We handle identity, policy, and hygiene so you can focus on the work.

TenantFoundations

Core administrative management to keep your tenant orderly and efficient.

$25 / user / mo

Minimum 10 users

  • User account lifecycle management
  • M365 license assignment & admin
  • Group & distribution list management
  • Basic monthly license reporting

TenantSecure

Proactive security management to protect your data and users from modern threats.

$45 / user / mo

Minimum 20 users

  • All Foundations features, plus:
  • MFA & Conditional Access policy management
  • Advanced anti‑phishing configuration
  • Security alert monitoring & triage
  • Quarterly Microsoft Secure Score review

TenantCompliant

For regulated industries needing to meet strict data protection and compliance mandates.

$65 / user / mo

Minimum 25 users

  • All TenantSecure features, plus:
  • Included M365 backup & retention
  • Data Loss Prevention (DLP) policies
  • eDiscovery & data retention policies
  • Compliance‑focused audit reporting

Need a Custom Project Quote?

Beyond our standard plans, we scope and deliver custom projects including cloud migrations, office moves, network overhauls, and advanced security audits. Let's build a solution for your specific goals.

All plans require a 12‑month commitment. Pricing shown is per user per month. Minimum user counts apply as noted. Service delivery is remote‑only; on-site support, projects, hardware, and third‑party software costs are not included unless specified as an add-on.